Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Hosting Control Panel you can find an in–depth Help section featuring plenty of articles and commonly asked questions. They are compiled by our support team of skilled technicians. Just type in your question and our intelligent platform will return the best possible answer.

  • Top quality support service
  • Educational Video Clips

  • For those who wish to find out how to resolve a regularly encountered problem by watching a video lesson, we have added a compilation of video tutorials to our Hosting Control Panel. All the how–to video clips are concise and easy to understand. They offer visual presentations of different site management actions.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 tech support service and a 60–minute ticket response guarantee. Our practiced technical support engineers will be online night and day to reply to your enquiries and to settle any issue that you might possibly stumble upon. Just open a technical support ticket from the Help Center and we will get back to you extremely quickly.