Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour reaction guarantee with all our cloud website hosting packages packages, which means that each individual advice request you send is going to be reacted to in only 60 minutes max. Our support company members have been trained to very quickly solve any issue and to ensure that you get on time advice on any difficulty that you might have.
A Top–quality Support Service
You can easily email us 24x7x365 with any question you could have connected to our solutions. We have got employees present all the time to provide help and support any time necessary. You can utilize the ticketing system or drop an e–mail at any moment, alternatively you can pick up the phone or make use of the online chat during working hours.
An Intuitive Help Section
If you need support while working on your site within the Control Panel, you’ll be able to always click the Help button and see your problem in the variety of articles that will pop up. We have as well turned much of the content articles into video lessons. The listing of training videos will load if you click the Videos key located on the top right.