A 99.9% Server Uptime
Our cloud website hosting platform is based on a steady, top–hole hardware configuration and a significantly customized Linux version. Thus, irrespective of what your web site is, or how many website visitors you’ve got, or even if there’s a DDoS assault, our web hosting servers will remain up and your websites will stay accessible online.
Our cloud website hosting packages packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also built our own internal network in all our datacenters. Everything is based on enterprise–level hardware components manufactured by Juniper. Plus, on each single router, we have put a firewall with a complex set of rules so as to filter all dubious requests.
As a result, in all our datacenter facilities – in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your money at risk, you cannot feel really secure. This is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel happy with our service or in case you need to get an even more powerful hosting solution, like a VPS or a dedicated servers hosting packages – you’ll get a full refund, without any concealed fees or reimbursement charges.
24/7 Technical Support
If you happen to operate a web hosting firm, your tech support engineers are of principal importance. That is the reason why we’ve cautiously chosen a very experienced group of tech support engineers, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All inquiries are answered in under one hour and our average ticket response time is well under 20 minutes!